Professional Summary
I am a versatile and forward-thinking Executive Assistant & Health-Tech Professional with a foundation in Health Service Management and a growing specialization in cybersecurity, IT systems, and program coordination. Skilled in executive calendar management, agenda creation, official meeting minutes, KPI reporting, and building efficient workflows that keep complex operations running smoothly. Currently pursuing CompTIA Security+ (2025) and an IT Program Management certificate to bridge healthcare operations, technology, and data protection.
Core Skills
Professional Experience
- Manage executive calendars, schedule meetings, and prepare detailed agendas and official meeting minutes.
- Maintain and optimize the Quickbase complaint-tracking system; ensure accurate data entry, timely follow-ups, and KPI generation.
- Produce and distribute KPI reports, performance summaries, and weekly updates for leadership and cross-functional teams.
- Oversee supervisor scheduling, call-out logs, and coverage coordination across multiple municipal facilities.
- Design digital filing systems, task logs, and workflow templates that improve visibility and accountability.
- Owned daily operations, patient scheduling, and vendor coordination; served as the main point of contact.
- Created and implemented procedures and protocols that improved accuracy, speed, and compliance.
- Managed treatment plans, pharmacy scripts, and lab orders with HIPAA-aligned practices.
- Utilized Athena and Dentrix for billing, patient records, and insurance coordination.
- Handled opening/closing duties; trained staff and strengthened patient and vendor relationships.
- Design and coordinate STEAM mentorship programs (coding, robotics, digital literacy) for Newark youth.
- Develop lesson plans, organize volunteers, and foster school/community partnerships.
- Support grant writing, program data tracking, and event operations to drive measurable impact.
Highlighted Projects
- AWS Passwordless Authentication & SOC Simulation — Built secure sign-in with AWS Cognito passkeys (WebAuthn) and MFA; integrated SOC-style monitoring and documentation.
- Cyber Training Range Lab — Deployed Kali Linux and Metasploitable 2 to simulate attacks, analyze vulnerabilities, and document mitigations and firewall hardening.
- Public Buildings KPI Automation — Redesigned Quickbase tracking/reporting to improve efficiency and supervisor accountability for city operations.
- Tech Farmers STEAM Sandbox — Authored multi-level Python & Web Dev modules for middle-school learners; hosted and versioned via GitHub & Codespaces.
- Dental Office Protocol Framework — Created workflow checklists, pharmacy script templates, and treatment-plan systems to standardize care and data accuracy.
Education
Associate of Applied Science — Health Service Management, Berkeley College (Newark, NJ) · 2022
Certifications & Training
- CompTIA Security+ — In Progress (Target 2025)
- IT Program Management Certificate — LinkedIn Learning (2025)
- Cybersecurity Innovation Fellowship — The Knowledge House (Dec 2025)
- CCNA — In Progress (Target Dec 2025)